For all products sold and delivered by Moc Performance you benefit from a warranty certificate according to the legislation in force and the commercial policies of the manufacturers. The warranty certificate for the products sold by Moc Performance will be issued in electronic format. You will receive the certificate by email after your order has been validated and paid. The exception is cases where the ordered product was not paid in full, but only an advance payment was made.
The warranty certificate is delivered to Client immediately after delivery, respectively receipt of the product. However, there are cases when you will receive a warranty certificate issued by the manufacturer in digital/printed format. You will find this in the box in which the product will be delivered or it will be delivered separately by express courier to the same address, or to another address communicated by the Client.
We recommend keeping the warranty certificate in order to benefit from the warranty, if necessary. If the product fails during the warranty period, the repair will be provided by the manufacturer's authorized service network or in the centers specified in the warranty certificate. The entire responsibility for resolving the warranty will be taken over by Moc Performance according to the conditions stipulated by Producer in the respective warranty certificate. The conditions for granting warranties may vary depending on the manufacturer and are established in the commercial policies of each manufacturer, at a national/international level.
